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Phone: +84-28 38 456 457
Tax Code: 0317249860

 

HANG DOAN (Rita)
Director
Phone icon
+84-90 88 33 086
Email icon
hang.doan@omgroup.com.vn

 

DIVYARAJ GOHIL
Regional Head-Asia
Phone icon
+91-96015 17387
Email icon divya@omgroup.com.vn

 

TEJAS BHANDARI
Regional Head-North & South America
Phone icon +1-470-807-1596
Email icon usa@omgroup.com.vn

 

ALTAF VHORA (AVIE)
Head-Intl. Sales & Purchase
Phone icon +84-76 62 71 948
Email icon
avie@omgroup.com.vn

 

ALI KESBA
Regional Head-Africa & Gulf
Phone icon +84-79 40 61 796
Email icon
ali@omgroup.com.vn

 

YANG CHAO
Regional Head-P.R. of China and Taiwan
Phone icon +86-176 2095 3659
Email icon
chao@omgroup.com.vn

CONTACT FORM

    Frequently Asked Questions

    (FAQ)

    Q: WHAT PRODUCTS DOES OMG OFFER?

    OMG offers a wide range of products, including Metal and Mineral ores, Wood and Wood Chips, Plywood, LVL, Core and Veneer, MDF, various F&B machineries, Agricultural products (grain, legumes, lentils, oil seeds, Vegetable Crude & Edible oil, Animal feed), Bio Diesel raw materials such as UCO (Used Cooking Oil), Palm Stearin, PFAD (Palm Fatty Acid Distillate), PAO (Palm Acid Oil), Petro, Energy and Renewable energy projects, Recyclable Scrap, Fertilizers, Construction materials, and assistance in leasing or purchasing mines, industrial land, and more. We also help our clients obtain CBAM or BIS certification from the EU or Indian government. Our diverse product portfolio caters to various industries and customer demands.

    Q: WHERE IS OMG BASED?

    A: OMG is based in HCMC, the business capital of Vietnam with wide network in Africa, China, India, UAE, and the USA. Our strategic locations enables us to efficiently serve both domestic and international markets.

    Q: DOES OMG PROVIDE CUSTOMIZATION OPTIONS FOR THEIR PRODUCTS?

    A: Yes, OMG understands the importance of meeting unique customer requirements. We offer customization options for product sizes, designs, and specifications, ensuring tailored solutions that align with your specific needs.

    Q: WHAT QUALITY CONTROL MEASURES DOES OMG EMPLOY?

    A: OMG has a dedicated quality control unit that rigorously inspects and monitors our product range. We adhere to stringent quality standards, ensuring that our products meet the highest levels of excellence and reliability. We also get product inspections on clients' requests through SGS, CCIC, CIQ, BV, Mitra SK, Alex Stewart, AHK, Vina Control or any international third-party inspection agencies.

    Q: WHAT QUALITY CONTROL MEASURES DOES OMG EMPLOY?

    A: OMG has a dedicated quality control unit that rigorously inspects and monitors our product range. We adhere to stringent quality standards, ensuring that our products meet the highest levels of excellence and reliability. We also get product inspections on clients' requests through SGS, CCIC, CIQ, BV, Mitra SK, Alex Stewart, AHK, Vina Control or any international third-party inspection agencies.

    Q: HOW DOES OMG ENSURE CUSTOMER SATISFACTION?

    A: Customer satisfaction is our top priority. OMG ensures customer satisfaction through a combination of high-quality products, exceptional service, and a customer-centric approach. Here are some key ways OMG achieves this:

    1. Quality Assurance: We source our products from reliable suppliers and conduct rigorous quality control checks to ensure they meet the highest standards.

    2. Customization: We offer tailored solutions to meet the specific needs of our clients, ensuring they receive products and services that align with their requirements.

    3. Timely Delivery: Our strategic locations and efficient logistics network enable us to deliver products on time, minimizing delays and disruptions.

    4. Customer Support: We provide dedicated customer support to address any inquiries or concerns promptly, ensuring a smooth and satisfactory experience.

    5. Continuous Improvement: We regularly seek feedback from our clients and use it to improve our products and services, ensuring we stay ahead of industry trends and meet evolving customer demands.

    By focusing on these areas, OMG consistently delivers value and satisfaction to our clients.

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